PEOPLE ARE CAPABLE OF REMARKABLE THINGS. BUT...
...we are also fallible. Nowhere is the striking contrast of human behaviour more evident than in our larger organisations—international businesses, global humanitarian organisations, financial institutions and government bodies.
OSACO Group are global experts in human fallibility and the risk impact for organisations: how it impacts the integrity, effectiveness and reputation of businesses and institutions of all kinds; how it corrodes our trust in them, and what can be done about it.
OSACO have a wealth of experience in what can go wrong when people go wrong in organisations, and what to do about it: how to anticipate misconduct and take proactive steps to reduce it; how to ensure people are working in keeping with their employer's stated aims so that what gets accomplished is what the organisation intends—not the opposite.
Everything we do is about a proactive approach to risk, organisational learning and effectiveness: how to learn from experience and act on it, evolving, adapting and getting wiser for next time.
The integrity and trustworthiness of our organisations has never mattered more: in a time of unprecedented global uncertainty and political flux, the integrity and trustworthiness of our businesses, humanitarian organisations, government machinery, financial establishments and even our sports institutions really does matter.
We have to do better and we can do better.
We’re passionate about it.
That’s why we’re here.
ASSESS &
EVALUATE
- organisation-wide oversight & compliance health checks
- proactive reviews & ‘as is’ assessments
- gaps analysis
- first response assessments & situation reporting
- preliminary investigations
ESTABLISH
THE FACTS
- in-depth administrative & internal investigations; staff misconduct, fraud, theft, corruption, abuse of position, exploitation
- assist, mentor & support internal investigation teams
- IT forensics
- forensic accounting
- forensic scene examination & evidence handling
LEARN THE
LESSONS
- in-depth reporting & recommendations
- root cause analysis
- in-depth evaluations—oversight & compliance structures, policies & procedures, operating models
- international standards compliance audit & analysis
PLAN
& FIX
- remedial programme planning
- project planning & consulting
- support & additional resourcing for internal teams & projects
- strategic audit planning
- international standards accreditation programmes
IMPROVE
& EMBED
- capacity building
- training
- specialist recruitment
- resource supplementation
- culture change initiatives
- documentation consulting & authoring—internal guidelines, SoPs, policies, procedures, documentation frameworks
ANTICIPATE
& PROTECT
- vulnerability & resilience assessments
- contingency planning & procedures development
- risk assessment studies
- risk co-ordination & management
- response action plans
- asset, brand & intellectual property protection strategies
- operational environment assessments
WHAT WE DO APPLIES EVERYWHERE, IT WORKS EVERYWHERE
We've discovered through extensive experience that the practices and tools we've developed work equally well in every kind of business and organisation we encounter, from multinational corporations to global humanitarian organisations, financial institutions and many more.
WHAT OUR CLIENTS SAY ABOUT US
“World Vision International (WVI) used OSACO to deliver investigations training to our senior regional security staff. Given the quality of the product delivered we certainly intend to develop a longer term relationship with OSACO. I would not hesitate to recommend them to any organisation looking for tailored solutions.”
Mike Tomkins
Partnership Leader - Corporate Security
World Vision International
"We requested OSACO to review and assess potential threats and risks to the All Blacks during Rugby World Cup 2015 and found their input was valuable and that they operated in a very professional manner.”
Darren Shand
Manager
All Blacks rugby team
"OSACO Group completed the training assignment with a high level of professionalism. This was the best investigation training that the participants have received and I have to say they benefited a lot from the in-depth experience of the trainers and good training methodology used.”
Abdirahman Jama
Regional Support Director
Norwegian Refugee Council Horn of Africa, South Sudan and Yemen
NEW OSACO TRAINING FOR 2017
EFFECTIVE
WORKPLACE
INVESTIGATIONS
IN THE HUMANITARIAN SECTOR
3 DAY COURSE
AMMAN, JORDAN
7-9 NOVEMBER 2017
CLICK HERE TO REQUEST PRICING AND MORE INFORMATION
The OSACO Compliance Health Check is pre-assessment and audit service for anyone aspiring to ISO19600 accreditation—the internationally recognised standard for compliance management in organisations and businesses of all kinds.
- ‘as-is’ assessment of compliance management & capability
- pre-accreditation action plan
- quick and cost effective routes to accreditation
- created in partnership with International Compliance Association
- ISO37001 (Anti-bribery & corruption) health checks also available
Save yourself time and money: find out how ready you are.
CLICK HERE TO FIND OUT MORE
THE OSACO BLOG
THINGS WE BELIEVE
DO NO HARM. We believe that the laws of unintended consequences should be central in the minds of all organisations regardless of their purpose or business
IT’S MOSTLY PREDICTABLE. We believe that the vast majority of human wrong-doing within organisations, or perpetrated against them, is predictable and can be greatly reduced through good foresight, planning, control and monitoring
WE HAVE TO DO BETTER. We believe that the costs of human integrity failures within organisations are not just financial; they cause massive reputation damage and very often incalculable human suffering and misery
WE CAN DO BETTER. We believe that with the right commitment from leaders and stakeholders, organisations can develop their capacity for anticipating and handling human fallibility
WRONG QUESTION. We believe that it’s not a matter of ‘can we afford to address these problems?’ but ‘can we afford NOT to?’
SYSTEMS ALONE WON’T CUT IT. We believe that administrative and technical measures alone (procedures, policies, contracts, channels, hotlines etc.) are insufficient for tackling human fallibility and are no replacement for inspired cultural change, personal supervision, coaching and pastoral care.
A DUTY OF CARE. We believe that organisations have a responsibility to ensure staff are adequately equipped to deal with the exposures, pressures and temptations inherent in their working environment
WE HAVE A PROBLEM, SO LET’S ADMIT IT. We believe that any organisation employing significant numbers of people has, is or will experience damaging staff misconduct, whether or not it is acknowledged and addressed
BE TRANSPARENT. We believe that we have to address the cultures and mindsets of resistance—stigmas, fears and self-preservation—that stop misconduct being reported transparently upwards and addressed in all directions
IT PAYS TO PAY FOR RISK UP FRONT. We believe that failing to address risk in advance, and then clearing up the mess afterwards, is far more painful—in monetary terms and often in human cost
WE CAN’T LOSE FAITH. We believe that a loss of faith in our institutions, structures, accountability and justice is a highly corrosive and damaging force in society; we have to win back trust in good process, step by step
