OSACO GROUP

Certified Training

The global gold standard for workplace misconduct investigation training.

OSACO Group is proud to offer its new certified training

OSACO Group certified training is robust, thorough, up-to-date, fit-for-purpose, supported by ongoing mentoring, and backed up by a re-certification process to ensure organisational knowledge and individual competence is maintained.

OSACO Group Managing Director Jaydene Buckley provides an overview of the benefits of OSACO's certified training.

OSACO Group Senior Consultant (Training) Steve Gibson introduces OSACO Group's Certified Training.

TOTAL CERTIFIED TRAINING PACKAGE

Three Course Programme

6-Months Coaching

Individual and Organisational certification

Key Benefits

  • Exact alignment with your needs and requirements
  • OSACO conducts a needs assessment prior to the training to ensure the training is exactly aligned with participants’ requirements
  • Training content is constantly updated to remain up-to-date and fit-for-purpose
  • OSACO supports its training with an extended 6-month period of mentoring and coaching
  • Donors can have confidence that OSACO Group-certified organisations have the necessary systems, policies, and resources in place to conduct workplace investigations
  • OSACO training is powerful evidence of competency when you’re recruiting or applying for roles requiring investigative skills
  • Become a part of OSACO’s global community of qualified investigators

Delivery Locations

Training where and when you need it

Our certified training is different from other training offerings because it can be delivered in any location, in person and online.

Delivery Languages

We deliver in the languages your people speak

Our certified training is currently delivered in English and French with delivery in Spanish and Portuguese offered from 2024. Other training language delivery capability will be offered as it becomes available.

Cost: USD $2,100

Certified Training Programme – Weekly milestones*

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* Dates are indicative

OSACO Group’s popular Certified Training is also available as individual module components.

CERTIFIED TRAINING • FACE TO FACE MODULAR OPTIONS

Pre-Course Needs assessment*

USD $250 per person

Online Effective Workplace Investigations Training

USD $650 per person

Four-day face-to-face training

USD $950 per person

Coaching and mentoring**

USD $350 per person

* We recommend this is included to allow us to undertake a gaps analysis as this adds value to our approach to the training, however training of your team member/members can still occur without this element.
** This can only be added as a bundle item following a face-to-face course.

Online Training Options

Effective Workplace Investigations

ONLINE VERSION

Course participants are introduced to the core principles of a misconduct or sexual abuse and harassment (SEAH) investigation.


After completing the course participants will be able to:

  • Name the elements of a misconduct investigation
  • Define the key concepts of a workplace investigation
  • Specify how confidentiality and due process relate to a misconduct investigation

Participants will also be trained in planning an investigation and in the following core competencies for effective workplace investigations:

Evidence:

  • Describe what evidence is
  • Identify different sources of evidence
  • Demonstrate appropriate ways of obtaining and handling evidence
  • Assess evidence obtained
  • Define different types of evidence

Interviewing:

  • Recognise the basic principles of interviewing
  • Assess the best methods of conducting and recording an interview
  • Follow the PEACE process when conducting an interview
  • Recognise a vulnerable interviewee and deploy appropriate interview techniques
  • Taking a “trauma Informed” approach to victims and survivors of SEAH

Reporting:

  • Understand general considerations to be taken into account when writing reports

Investigation managers:

  • Understand the role of an investigator’s manager in overseeing workplace investigations.

Cost: USD $650

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online-training1

Anti-Corruption Training

ONLINE VERSION

This new OSACO Group training offering includes case studies and interactive quizzes designed to provide you with the skills to:

  • Understand the definition of corruption
  • Identify different types of corruption
  • Recognise global manifestations and impacts of corruption
  • Understand global actions to combat corruption
  • Understand measures to take to combat corruption

Cost: USD $650

Proven results

We regularly receive extremely positive feedback from training participants. Results from our latest training evaluation analysis showed the following average results:

Clearly defined training objectives
%
Knowledgeable trainers
%
Well-organised content
%
Well-prepared trainers
%
Interaction encouraged
%
Training objectives met
%
Rachel Forrester

Trainers

Trainers OSACO Group trainers are highly experienced and sourced from around the globe.

OSACO Group’s Global Head of Training Rachel Forrester joined OSACO in 2022 following a 25-year career as a senior case manager and five years as an independent consultant in case management and training. Rachel has a tertiary degree in psychology and criminology.

Training Courses We Conduct

SEAH Workplace Misconduct Investigation Training

SEAH Investigation Manager Training

Effective Workplace Investigations

Certified Training Programmes We Conduct

Certified Workplace Misconduct Investigation Training Programme 2023

Gold standard investigative training

Proven competence with ongoing support and global credibility.

All conversations with us are considered confidential, handled with discretion and, of course, without any obligation.